University of Findlay Launches TimelyCare for Students
University of Findlay has partnered with TimelyCare, the leading virtual health and well-being solution for higher education, to offer a complete care solution for campus health. This partnership will offer expanded access to mental health and basic needs support provided by the Fort Worth-based company. TimelyCare coverage will be offered to students starting in Fall 2023.
TimelyCare will join University of Findlay’s Cosiano Health Center and Counseling Services to meet students’ healthcare needs during their time at UF. “At the core of everything we do is the success of our students,” says Skylar Mettert, MAE University of Findlay associate vice president for safety and wellness. “We know that access to the right support has a tremendous impact on the physical, emotional, and academic success of our students. TimelyCare stood out because they’re a true partner in delivering care to our students 24 hours a day, seven days a week, and 365 days a year.”
UF students currently have access to Cosiano Health Center, a free health clinic for all students, providing over-the-counter medications; diagnostic testing for strep, mono, pregnancy, glucose, and UTIs; and health assessments for colds, viral illness, flu, and more. “Having a health clinic on campus allows students to be seen on the same day, in most cases, and be provided with quality and efficient care,” said Tara Smith, director of health services.
TimelyCare will not replace Cosiano Health Center, but rather expand services to students, Smith explained, adding, “TimelyCare is a support for Cosiano by adding another resource in providing care for students, especially those who are elsewhere. TimelyCare is available when Cosiano is closed as well.” The health service director noted that “Adding this additional resource for all students across the board, whether they are on campus, distance learners, or in clinicals away from campus, will only support their entire well-being.”
While on campus, students are also offered individual, couples, and group counseling through the University’s Counseling Services. Students can receive assistance with anxiety, depression, family issues, eating concerns, homesickness, relationships, anger, trauma, and substance abuse through walk-in hours and pre-scheduled sessions. TimelyCare offers 12 teletherapy sessions per year to students located both in Ohio and out of state.
“TimelyCare is a supplemental support available to full-time students,” said Jodi Firsdon, director of counseling services. “Access to healthcare is important, and this service helps support students wherever they are at in their education journey, be it in or out of the state of Ohio. We are happy to offer any support to the students we can during their time at UF,” she added.
TimelyCare provides service to students 24 hours per day and can be accessed by students through cellphones, tablets, and other devices. With a diverse group of providers, UF aims to ensure that students are partnered with the best provider for them. “Access to these services is free and insurance is not needed to see a provider. The student does not incur any out-of-pocket costs, no deductible needs to be met, and no co-pay will be charged,” Mettert noted.